Customer Enquiry

If you have any Comments, Compliments or Complaints then please let us know:
This goes straight to our Senior Management Team and we advise our staff accordingly.
We log all Complaints centrally, they are Investigated and Responded to as quickly as possible.
A same day response during normal Monday to Friday Business Hours is Expected. If a complaint is logged over a weekend this may not be replied to until the Monday (or on a Bank Holiday Weekend, Tuesday).
Please Fill out our Customer Form and We Will Respond to You as Soon as we Can
To view the full version of our Privacy Policy please click here.

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Company Info

Desira Group PLC

Reg Office: Victoria Road, Diss, Norfolk, IP22 4GS

Reg. Company Number: 2482580

VAT Reg. No. 720178263

Financial Disclosure

Desira Group PLC is authorised and regulated by the Financial Conduct Authority. FRN : 687521. We are a Credit Broker not a Lender and can introduce you to a limited number of lenders. Desira Group PLC is an Appointed Representative of AutoProtect (MBI) Limited which is authorised and regulated by the Financial Conduct Authority for insurance distribution purposes; FRN: 312143. We typically receive a fixed commission calculated by reference to the vehicle model or amount you borrow, for introducing you to a lender but this does not affect the interest charged on the agreement, all of which are set by the lender. Our FCA permitted business is arranging General Insurance and Finance Products. You can check this on the FCA Register by visiting www.fca.org.uk