PARTS/Aftersales Advisor - Bury St Edmunds

Salary: Dependent on Experience, including departmental bonus

We require an enthusiastic and motivation Parts/Aftersales Advisor to join our Desira Peugeot branch in Bury St Edmunds.

MAIN PURPOSE OF JOB

  • Delivering excellent customer service.
  • Identify, sell, order and locate parts.
  • Take trade and retail enquires via telephone & email.
  • Work with Technicians to identify parts for repair.
  • Run and action daily/weekly/monthly reports.
  • Stock control.
  • Organise the storage and return of used Warranty parts.
  • Maintain strict financial controls and housekeeping.
  • Ensure end of day dealership banking procedure is followed.

EXPERIENCE, QUALIFICATIONS AND TRAINING

  • Experience in a customer facing and similar role required.
  • Training will be provided on induction and on-going to fulfil role requirements.
  • Must be able to demonstrate good organisational skills and adapt to change.
  • Must be able to work well individually, offering support to colleagues and customers daily.

HOURS

47.5 hours per week

8am - 6pm Monday to Friday, 8am - 1pm Saturday


With over 45 years trading heritage Desira Group PLC has never been a company to sit still. Acknowledged as a key and influential player in the UK motor industry, we are constantly looking for ways to develop and expand within our industry. The Desira Group today employs over 254 staff across East Anglia and North London within our Fiat, Nissan, Citroen, Peugeot, Suzuki, Jeep, Alfa Romeo, Abarth, SsangYong and byDesira Dealerships. We both value and employ, motivated, dedicated staff in all departments who take pride in their work and are committed to continually improving the Desira customer experience.

If you feel this is you and wish to be part of the Desira Group then please contact us today!


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