Service Reservations Advisor – Heigham Street, Norwich.

We have 2 vacancies for this role and are looking for enthusiastic, talented, motivated and experienced part-time OR full -time Call Centre / Sales Advisors to work within our busy Service Booking department on behalf of 10 Franchises across 9 locations.

You must have strong communication skills and demonstrate excellent Call Centre experience of Inbound and Outbound call handling. The role involves making outgoing as well as taking incoming calls to book Customers in for Service, MOT and Repairs for the Group.

PERSON SPECIFICATION

  • Confident at building relationships.
  • Be able to influence and advise when offering first class service to customers.
  • Strong communication skills.

HOURS

Part-time basis for 32.5 hours per week during Wednesday (Late Finish), Thursday (Late Finish), Friday and Saturday Morning. This will be agreed with you on offer of the role.

OR

Full Time basis for 40 hours per week during Monday, Tuesday, Thursday & Friday, plus alternate Saturday morning.


With over 45 years trading heritage Desira Group Plc has never been a company to sit still. Acknowledged as a key and influential player in the UK motor industry, we are constantly looking for ways to develop and expand within our industry. The Desira Group today employs over 254 staff across East Anglia and North London within our Fiat, Nissan, Citroen, Peugeot, Suzuki, Jeep, Alfa Romeo, Abarth, SsangYong and Infiniti Dealerships. We both value and employ, motivated, dedicated staff in all departments who take pride in their work and are committed to continually improving the Desira customer experience.

If you feel this is you and wish to be part of the Desira Group then please contact us today!

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