Fiat Accident Support Service

Ensure you are in a safe place, help is always available. Our dedicated UK Team can take your call 24 Hours a Day, 7 Days a Week to guide youu through the accident process and get you mobile.

Call us on: 0330 100 3127


What you need to Know

Accident Support Service

The most important thing in a car is you. Mopar® Accident Support Service is here to help you get back on the road.

Owners of a new or used Alfa Romeo, Chrysler, Fiat, Fiat Professional, Jeep and Abarth vehicle are provided with our Complimentary Mopar Accident Support Service.


Why Choose Genuine Mopar® Repair Parts?​

That's simple. Our parts have been engineered exclusively for Chrysler, Dodge, Jeep, Ram, FIAT and Alfa Romeo vehicles. So your vehicle will not only look great after a repair, but also provide a safe and reliable matter where the road of life takes you. Watch the video to learn more about how Mopar parts offer peace of mind for your drive.

In the Event of an Accident

Call us First

In the event of an accident make sure you are safe. Then call our dedicated UK team, available 24 hours a day, 7 days a week to guide you through the accident process and get you mobile.​


If your vehicle is not driveable, we will recover it from anywhere across mainland UK to a Mopar Approved Accident Centre.

Accident Management

In a non fault accident we will liaise with your insurer and any third parties on your behalf as part of our accident management service, saving you the hassle and keeping you informed throughout the process.

Genuine Parts

Only Mopar Genuine Parts and Mopar approved repair methods are used, ensuring your vehicle is repaired to its original standard.

Frequently asked questions

Will I need to report the claim to my insurer if you handle my claim?

No. We will notify your insurer of the accident and confirm which Fiat bodyshop it will be repaired at. If you don't call Fiat first, your insurer will dictate where your vehicle will be repaired and it will be too late for you to exercise your right to choose.

Is there a cost for the service?

No. This is a free service. There's no catch, we simply manage the claim on your behalf. If the accident is not your fault, we recover all costs from the other party's insurer. Similarly, there is no extra cost if the accident was your fault. If you have comprehensive insurance, your only liability is any uninsured cost, such as policy excess.

What information do you require to manage my claim?

When you call us, we fill in a claim form over the telephone. If you are missing some details, we investigate on your behalf. It's very simple.

If I call Fiat first, will it increase my next insurance premium?

Definitely not. Any increase in your next premium will be no more than if the insurer's bodyshop carried out the repair.

How does Fiat benefit from providing this service?

Fiat wants to help customers at a time of stress and inconvenience. We also have a duty of care to ensure that customers' vehicles are repaired to the highest standard.

I'm an Fiat used vehicle owner – can I use this service?

This service is available to all Fiat customers, regardless of the vehicle's age and to anyone that drives the vehicle providing they are insured.

Can you help for all accidents, even a small dent?

Even the smallest scrapes. For any accident, no matter how small, you should always call Fiat first.