The Desira Staff and Management work incredibly hard to ensure we not only meet but exceed your expectations, we love to hear from our customers about the experience they received to ensure we are continually improving and evolving the service we provide.
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Desira Group subscribes to the Motor Industry Code of Practice for New Cars.
Desira Group subscribes to the Motor Industry Code of Practice for Service and Repair.
The Motor Ombudsman can provide CTSI approved Alternative Dispute Resolution (ADR) service if a consumer remains dissatisfied with the outcome of a dispute in relation to the New Car code.
The code sets out the standards that vehicle manufacturers comply with regarding new car sales, new car warranties, availability of replacement parts, advertising and handling of customer complaints.