All our Desira Service Centres are approved by the Government appointed Driver and Vehicle Standards Agency (DVSA) and all MOT tests are carried out by DVSA nominated testers. We provide highly trained technicians, guaranteed labour and parts, along with the latest diagnostic equipment.
We offer Three ways to Book your vehicle in with any of our Desira Service Centres:
Desira Service is Now Open: Monday to Friday 8am to 6pm
Please Note: High Performance Vehicles require a Bespoke Quotation please call or e-mail the Customer Services Team
Flat battery? Flat Tyre? Engine failure? Nissan's European Roadside Assistance covers a range of services, ensuring you stay mobile with minimum inconvenience.
For the duration of the cover your Nissan will be covered regardless of who is driving as long as they have your authorisation and an appropriate driving licence
GET THREE YEARS' COVER WITH EVERY NEW NISSAN
We may not have the horse and shining armour, but Nissan's European Roadside Assistance is the next best thing to come to your rescue.
All new Nissan cars come with three years' cover*** – with the LCV range benefitting from five years. Our Roadside Assistance keeps you on the road with minimum fuss, covering eventualities such as a flat battery or engine failure.
In addition, you'll gain one of our Customer Promises every time you service your car at your local Nissan dealership. This means you can continue to enjoy one year's Nissan Roadside Assistance (even after your initial three years) completely free of charge.
Your Nissan will be covered regardless of who is driving, as long as they have your permission to use the vehicle and an appropriate driving licence.
Your vehicle cover includes:
Almost 80% of all motoring problems can be resolved at the roadside by our assistance patrol.
If the problem can't be solved at the roadside, or if your vehicle is immobilised in an accident, it would be recovered and towed to your nearest home* dealer (if within 60 miles) or the nearest Nissan dealer for repair.
Please be advised that some services provided in Europe differ from those in the United Kingdom.
If your vehicle breaks down, either as a result of mechanical or self-induced breakdown or accident, and cannot be fixed at the roadside or within 4 hours at the dealer, Nissan European Roadside Assistance also includes these additional services for problems covered by the Nissan warranty:
A replacement vehicle can be provided for a maximum of three working days or until your repair is completed, whichever is sooner.
If the breakdown occurred more than 62 miles from home we can offer you B&B accommodation in a three star hotel (or equivalent) for 3 nights if required whilst your vehicle is being repaired.
You and your passengers could choose to continue your journey via public transport, with the following options (a) Taxi up to 62 miles (b) Train or Ship, 1st class (c) Plane (economy class) if train journey is longer than 8 hours. The driver would also be covered for the journey to return and collect the vehicle.
If the breakdown occurred aboard or more than 310 miles from home in the same country and if your vehicle cannot be repaired within 3 working days after arriving at the Nissan dealership, Nissan Assistance will repatriate the vehicle, driver, passengers and luggage to your home dealer*
Terms and conditions
*Home dealer refers to the dealership where you purchased your vehicle and/or have your vehicle serviced.
**A working day is defined as Monday – Friday inclusive, excluding bank holidays.
A free of charge fuel drain service is not available under this policy and is chargeable by the Dealer or recovery provider.
UK and European services are provided by RAC Motoring services, Registered No. 1424399 (Registered office: RAC House, Brockhurst Crescent, Walsall WS5 4AW). Terms and conditions apply. Please note, the additional services outlined on this page are available in the event of a 'warranty' immobilisation or breakdown, self-induced incidents or accidents.