Aftersales Manager – Simpsons Motor Group, Great Yarmouth

We are looking for an experienced Aftersales Manager to join us at Simpsons Motor Group in Great Yarmouth. The successful candidate will be responsible for the day to day running of the workshop.

• You will be responsible for leading and developing a team of highly skilled Technicians and Service Advisors.
• To ensure all customer vehicles are fully repaired and serviced according to manufacturer standards and within agreed time frames
• To communicate with the customer regarding the repairs and any additional work required, providing excellent customer service and duty of care
• To have a thorough knowledge of the complete product range and have knowledge of our competitors,including our seven Motorhome franchises
• To provide guidance and training to each team member to improve their performance and to ensure that all Technicians are doing their jobs effectively and confidently, collaborating as a team
• To monitor and ensure that the completion of all service and repair paperwork is completed promptly, ensuring complete customer satisfaction
• To ensure the Technicians are allocated to jobs according to skillset
• To ensure customer vehicles are handled with care whilst the responsibility of the Service Workshop and that all cars are cleaned and valeted ready for handover to the customer at agreed time frames
• Continuous training will be provided to further knowledge & skill set for career progression
• Benefits include a pension scheme, life insurance, recommend a friend reward and staff discounts

If you want to be part of the exciting, ever-expanding Simpsons team apply today.

Please Complete the Below Application Form and Upload it with your CV

APPLICATION FORM

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