Terms and Conditions

These terms and conditions shall be construed in accordance with English Law and the English Courts shall have exclusive jurisdiction in relation to any dispute or claim. By using this website, you agree to be bound by these terms and conditions and you are deemed to have read and understood these terms and conditions of use.

Desira Group Plc recommends that you print out and keep a copy of these terms and conditions for future reference.

Please Note: This booking is not confirmed until you receive an e-mail confirmation from the Desira Customer Services Team

These terms and conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.

This site is owned and operated by Desira Group Plc ('Desira Group', 'we' or 'us' or 'our'). If you have any questions or comments with regard to these terms and conditions please contact us by either email: customerservices@desiragroup.com or phone: 01603 397725 (Monday–Friday, 09:00 to 18.00).

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.

Desira Group
Victoria Road
Diss
United Kingdom
IP22 4GS

The Contract Between Us
Any contract for purchases made through the website will be with Desira Group Plc. Desira Group Plc must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.

Once payment has been received Desira Group Plc will confirm that your order has been received by sending an email to you at the email address you provide in your registration form. The shipment email will include your name, the order number and the total price. Desira Group’s acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.

Desira Group is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

General Terms
These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.

Additional terms and conditions may apply for prize competitions, online bidding, pre–release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

These terms and conditions only cover the Desira Group Plc website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

This Website
Desira Group Plc own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

While we will use reasonable endeavours to verify the accuracy of any information we place on the Desira Group website, we make no warranties, whether express or implied in relation to its accuracy.

We make no warranty that the Desira Group Plc website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Desira Group Plc website.

Payment Details
Desira Group accepts payment by Visa, MasterCard, Switch, Maestro and Delta. All product prices and delivery charges are shown in UK Pounds. Your payment card company will perform any currency conversion.

Upon receiving your order Desira Group Plc carries out a standard pre-authorisation check on your payment card to ensure there are sufficient funds in order to fulfil the transaction. No payment is debited from your card during this pre-authorisation check. Your card will only be charged upon dispatch of the items in your order. Your card will not be debited for items in your order which have not been dispatched, apart from magazine subscriptions, which, due to their nature are invoiced before the magazine is dispatched.

Changes to This Agreement
Desira Group reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Lowest Price Guarantee

The alternative vehicle must have the same (within 999 miles) or lower mileage than the Desira vehicle and the mileage must be warranted and verified. The alternative vehicle must also be the same age as the Desira vehicle (as determined by the year denoted on the vehicle registration number i.e. 2013 “13”plate). You must be able to provide physical evidence of the vehicle and an address of where it can be found for investigation.

You must also have a genuine written like for like quotation from a VAT registered Franchised Motor Dealership, trading as a limited company from permanent premises within a 50 mile radius of the Desira dealership that you purchased the vehicle from. This quote must be dated within 48 hours either prior to or after your Desira vehicle purchase.

Copyright

All intellectual rights relating to this website are the property of the Desira Group. No part of this website may not be copied or republished in any electronic or paper form without permission of the Desira Group except for personal non-commercial use. This website may not be used in any frame of any other website. No hyperlink may link to this website without the permission of the Desira Group.

Disclaimer

Whilst the Desira Group makes every effort to ensure that the information about products, specifications, pricing, mileage and availability is accurate and up to date, no reliance should be made on the information on this website: you should separately verify the current or correct position with the Desira Group. The listing of any vehicle on the website is not an offer to sell any particular vehicle. As the vehicles shown are used vehicles the specification may not be standard. No order is accepted or no contract may be made except upon the terms and conditions included on the Desira Group standard vehicle order form, which must be signed by both parties and which shall constitute the entire contract and understanding between the parties. The Desira Group shall not be liable for any claims or losses of any nature, arising indirectly or directly from use of the material on this website (except liability for personal injury or death arising from negligence or to the extent required by law).