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Full Nissan production zone learn to sign to support deaf teammates

At Nissan's Sunderland Plant, teamwork is at the heart of its operation, with 6,000 employees working seamlessly to build hundreds of thousands of cars each year. But in one production zone, a unique challenge arose: how to maintain constant communication when several team members are deaf? The solution was simple yet powerful—everyone learned sign language.
Peter Haydon, Senior Supervisor in the Paint Shop, explained: “Four of our team members are deaf, making communication a challenge for both supervisors and the production line team. We wanted everyone to feel included, so after a review, we decided to learn sign language.”
Initially, ten team members, including Peter, undertook an eleven-week course to learn the basics. While the learning process was challenging, the team’s dedication paid off, with many soon mastering the skills and teaching others. In addition to learning sign language, the zone also implemented visual aids for meetings and training, and sign language interpreters are regularly brought in to assist.
Micheal Connolly, one of the deaf operators, shared that the initiative has greatly improved communication and morale within the team. HR Director Michael Jude praised the effort as a perfect example of how Nissan’s employees go the extra mile to support one another, fostering an inclusive and collaborative work environment.