Call Centre Service Reservations Advisor Reference Number - 0123445567567
Location Heigham Street, Norwich
Closing Date 30/11/2023

Join Our Dynamic Team as a Call Centre Service Reservations Advisor!

Are you ready for an exciting career opportunity? Desira Group Plc, a trailblazer in the UK motor industry with a rich 50-year history, is expanding its highly successful Service Call Centre and Customer Services Team. We're on the lookout for an enthusiastic and organised individual to join us at our central location.

What's in it for you:

  • Competitive basic salary and an attractive bonus scheme
  • Generous 30 days annual leave, including bank holidays
  • Continuous training and development for career progression
  • Benefits such as a pension scheme, life insurance, recommend a friend scheme, and staff discounts

About the role

As a Call Centre Service Reservations Advisor, you'll play a crucial role in our eight service departments. Your responsibilities will include answering and making inbound and outbound service calls, maximizing service bookings, and providing first-class service to our valued customers. No prior experience is necessary; we provide full training to ensure your success. However, a background in the Service department of a Franchised dealer or Call Centre would be advantageous.

What we're looking for:

  • Strong communication skills
  • Excellent organisation and attention to detail
  • Ability to work collaboratively as part of a team

Why Desira:

  • A company with over 50 years of trading heritage
  • An influential player in the UK motor industry
  • A commitment to employee development and satisfaction
  • A diverse range of Sales and Aftersales dealerships, including Nissan, Suzuki, Isuzu, LEVC, Fiat, Citroen, Peugeot, Jeep, Alfa Romeo, Abarth, MG, and easypeasy Bosch

If you're ready to be a part of the Desira team and contribute to our continued success, apply today and embark on a rewarding career journey with us!Please Complete the Below Application Form and Upload it with your CV

Application Form

Unfortunately, we are unable to Consider your Application, without Receiving both your Completed Application Form & CV

Thank you for you Assistance

With 50 years of trading heritage, Desira Group Plc has never been a company to sit still. Acknowledged as a key and influential player in the UK motor industry, we are constantly looking for ways to develop and expand within our industry. Today, the Desira Group employs over 200 staff across East Anglia within our Fiat, Nissan, Citroen, Peugeot, Jeep, Alfa Romeo, Abarth, SsangYong, Suzuki, MG and byDesira Dealerships. We both value and employ, motivated, dedicated staff in all departments who take pride in their work and are committed to continually improving the Desira customer experience.

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