Call Centre Service Reservations Advisor – Heigham Street, Norwich

We are expanding! We have a fantastic opportunity for a highly organised and efficient individual to join our highly successful, long established busy centralised Service Call Centre and Customer Services Team at the above location.

• Competitive basic salary and bonus scheme
• Generous 30 days annual leave including the bank holidays
• Duties include answering and making all inbound and outbound service calls and customer service calls for all of our eight service departments, controlling and maximising the service bookings, be able to influence and advise whilst offering first-class service
• The ideal candidate will be a strong communicator, have great organisation skills, excellent attention to detail and be able to work as part of a team
• No experience is necessary as full training will be given. However, a background within the Service department of a Franchised dealer or Call Centre would be advantageous
• Continuous training will be provided to further knowledge & skill set for career progression
• Benefits include pension scheme, life insurance, recommend a friend scheme and staff discounts
• The highly successful Service Call Centre and Customer Services Team have been established for over 14 years

If you want to be part of the exciting, ever-expanding Desira team, celebrating a successful 50 years in the motor industry, apply today

Please Complete the Below Application Form and Upload it with your CV

Application Form

Unfortunately, we are unable to Consider your Application, without Receiving both your Completed Application Form & CV

Thank you for you Assistance

With 50 years of trading heritage, Desira Group Plc has never been a company to sit still. Acknowledged as a key and influential player in the UK motor industry, we are constantly looking for ways to develop and expand within our industry. Today, the Desira Group employs over 200 staff across East Anglia within our Fiat, Nissan, Citroen, Peugeot, Jeep, Alfa Romeo, Abarth, SsangYong, Suzuki, MG and byDesira Dealerships. We both value and employ, motivated, dedicated staff in all departments who take pride in their work and are committed to continually improving the Desira customer experience.