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Finding the Right Car or Van can be difficult
When you buy a Desira Approved Used Vehicle Online you know you are buying with Confidence and if you Change your Mind, that's Fine
If you return it within 10 days, we will repay your money back – that is a Guarantee!
Now for the details of the Desira 10 Day Money Back Guarantee, but please do read our Terms and Conditions for all the particulars
You may return your vehicle to us within 10 days from the date of delivery without a reason. You must not use the vehicle after telling us you have cancelling the agreement and you must keep it in the same condition from the day it was delivered
Complete the Return Form Here or E-Mail: returns@desiragroup.com
We will confirm by e-mail reply within 24 Hours. Just in case we did not receive it: If you have not received a confirmation within 24 hours you must contact us again with proof you sent it within the 10 Day Timeframe
To adhere to the Return rules the Form informing us you are Returning your Car and Cancelling your Contract MUST be received within 10 Days of Delivery by 10pm of the final day. Any later than this and unfortunately your vehicle cannot be returned. Your vehicle must then be delivered back during a Return Appointment which must be booked at the Desira Dealership it was purchased from within 3 Days of the Return confirmation. Any later and fees will be incurred per day over – see our Terms and Conditions below
And that is all!