Service Reservations Advisor | Norfolk, Suffolk & London | Desira Group

Service Reservations Advisor – Heigham Street, Norwich.

Part time

We are currently looking for enthusiastic, talented, motivated and experienced part-time Call Centre / Sales Advisors to work within our busy Service Booking department on behalf of 10 Franchises across 9 locations.

You must have strong communication skills and demonstrate excellent Call Centre experience of Inbound and Outbound call handling. The role involves making outgoing as well as taking incoming calls to book Customers in for Service, MOT and Repairs for the Group.


  • Confident at building relationships.
  • Be able to influence and advise when offering first class service to customers.
  • Strong communication skills.


Part-time basis for 28 hours per week.

8am - 7.45pm Wednesday, 1.15pm - 7.45pm Thursdays, 8am - 6pm Fridays and 9am - 1pm Saturdays.

With over 45 years trading heritage Desira Group Plc has never been a company to sit still. Acknowledged as a key and influential player in the UK motor industry, we are constantly looking for ways to develop and expand within our industry. The Desira Group today employs over 254 staff across East Anglia and North London within our Fiat, Nissan, Citroen, Peugeot, Suzuki, Jeep, Alfa Romeo, Abarth, SsangYong and Infiniti Dealerships. We both value and employ, motivated, dedicated staff in all departments who take pride in their work and are committed to continually improving the Desira customer experience.

If you feel this is you and wish to be part of the Desira Group then please contact us today!

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